Nancy started her career in the travel industry. She came to government in 1997 as a Director of Service Delivery and Operations for Access Nova Scotia, and accepted 2 assignments over the coming years: Treasury Board in 2001 for 2 years and Director of Court Services (Justice) for an 18 month assignment. Nancy returned to Service Nova Scotia and Municipal Relations in the fall of 2005, and became an Executive Director, leading the areas of strategy, registries, and service delivery. Nancy was the previous Associate Deputy Minister, Department of Community Services and served as the President and CEO of Housing Nova Scotia. She was appointed Deputy Minister of the Department of Municipal Affairs and Housing in June 2019. In July 2020, she was appointed as the Deputy Minister of the Department of Seniors.